Payout status defines the stage of transaction. The status can be transitional and final.
| ||The invoice has been created; processing has not started. If Spoynt does not return response 201 (Created) HTTP status code on your request, you should admit that the payout invoice creation was failed.|
| ||✔||The transaction was cancelled by the user before the processing started.|
| ||✔||The invoice hit the lifetime limit without successful processing.|
| ||Process still being unknown and may not be known for an extended period.|
| ||✔*||Processed successfully.|
| ||✔||Successfully processed amount is less than the invoice amount.|
| ||✔||The transaction was cancelled, the payout amount was charged back in full.|
| ||✔||Canceled and returned amount is less than the initial invoice amount.|
| ||✔||Processing has failed, may be set when an error occurs and the corresponding payout request has failed. This status is considered final due to the maximum number of attempts has been reached (default—after 5 attempts).|
* — The status is considered as final, but the payout can be canceled for additional reasons and charged back by participants in the payment system (banks or PSPs).
What if you checked that the entered data and settings are correct, but the transaction is not processed, or the connection gives an error?
Send a request to our support so that we can work together to solve this problem.
At different stages of the payout made, the identifiers are processed with different names. Check the relations between them in the diagram below.
Receiver Reference Number (RRN) and Acquirer Reference Number (ARN) are used only for card payments' identification.